Your Information Is Completely Safe and Secure
Secured with 256-bit SSL encryption
Data is not sold to third parties
Privacy is Our Top Priority
Last Updated: January 2026
Your Information Is Completely Safe and Secure
Secured with 256-bit SSL encryption
Data is not sold to third parties
Privacy is Our Top Priority
Last Updated: January 2026
Data Protection

2b99 Privacy Policy — How Your Data Is Protected

At 2b99, your personal information matters most to us. On this page, learn how your data is collected, how it is used, and what rights you have.

Last Updated: 1 January 2026  |  Applicable: Bangladesh

1. Introduction

Welcome to 2b99 (www.2b99.win). We believe protecting your privacy is a fundamental responsibility. This Privacy Policy ("Policy") explains how 2b99 collects, stores, uses, and safeguards your personal information.

By using our platform, registering, or playing games, you are considered to have agreed to this Privacy Policy. Please take a moment to read it in full before registering — it is in your best interest.

In Summary: Your information is used only to provide services and ensure security. It is never sold to third parties, and no marketing communications are sent without your consent.

2. What Information We Collect

2b99 collects the following types of information to operate the platform and deliver its services:

Personal Identification Information

  • Full name (as provided during registration)
  • Date of Birth (for age verification)
  • Mobile Number & Email Address
  • National ID or passport number (during KYC verification)
  • Current Address (where applicable)

Financial Information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Deposit and withdrawal transaction history
  • Balance Information & Payment Methods

Technical Information

  • IP Address & Device Type
  • Browser Version & Operating System
  • Login Times, Session Data & Gaming History
  • Information Obtained from Cookies and Web Beacons

Please Note: We collect only the information that is necessary. Gathering excessive or irrelevant personal data goes against our policy.

Data Type Purpose of Collection Mandatory?
Name & Contact Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
Mobile Banking Deposits & Withdrawals Yes
National ID KYC Verification On Withdrawal
IP & Device Security & Fraud Prevention Automatic
Gaming History Service Improvement & Responsible Gaming Automatic

3. How We Collect Information

2b99 collects your information through various methods. Transparency is our priority in all cases:

Directly from you

  • When filling out the registration form
  • At the time of KYC document submission
  • When contacting our support team
  • When participating in promotions or surveys

Automatically

  • Via cookies while browsing the website
  • From log data generated while using the mobile app
  • Through game session tracking
  • During payment processing

From Third Parties (Limited)

  • Transaction confirmation data from the payment gateway
  • Verification data from fraud prevention agencies
  • Data verification as required by regulatory authorities

4. How Your Information Is Used

Your information is used solely for specific, legitimate purposes. 2b99 never sells your data to third parties for unnecessary purposes or commercial gain.

  • Account Management: To authenticate logins, process profile updates, and maintain account security.
  • Payment Processing: To process deposits and withdrawals.
  • Customer Support: To manage support requests and resolve issues.
  • Security: Fraud detection, multi-account prevention, and cybersecurity.
  • Age Verification: To verify users are 18+ and to complete the KYC process.
  • Responsible Gaming: To monitor gaming behavior and identify issues.
  • Legal Obligations: For regulatory reporting and anti-money laundering compliance.
  • Service Improvement: To develop new features and improve the user experience.
  • Promotions: To inform you about offers and bonuses, with your consent.

Important: Separate consent is obtained for marketing communications. You can opt out of marketing messages at any time by contacting our support team.

5. Data Sharing Policy

2b99 does not sell or rent your information to third parties. However, in limited cases, data may be shared with trusted partners to deliver our services:

  • Payment Providers: bKash, Nagad, Rocket — used solely to process transactions.
  • Game Software Providers: Limited information required to operate games.
  • KYC Verification Provider: For identity verification.
  • Law Enforcement Agencies: Under a court order or legal obligation.
  • Security Partners: To prevent cyber fraud.

Our Commitment: All third parties with whom we share your data are bound by strict confidentiality agreements and are prohibited from using your information beyond the specific purposes we have defined.

6. Data Security Measures

2b99 uses industry-standard technology and processes to protect your information. Our security framework operates on multiple layers:

  • All Data Transfers 256-bit SSL/TLS Encryption secured by.
  • All stored data is encrypted using AES-256 encryption.
  • Regular security audits and penetration testing are conducted.
  • Two-factor authentication (2FA) is available.
  • Immediate account lock upon detection of a suspicious login attempt.
  • Data centers operate in accordance with the highest security standards.
  • Staff access to data is restricted on a need-to-know basis.

Your Role: Keep your password strong, never share it with anyone, and avoid logging in on public Wi-Fi. Security is a shared responsibility.

7. Cookie Policy

2b99's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve the user experience.

Cookies We Use

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To analyze website usage and improve our services.
  • Security Cookies: For fraud detection and bot prevention.

You can disable non-essential cookies in your browser settings, though some features may not function properly as a result.

8. Data Retention Period

2b99 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Data Type Retention Period Reason
Account Information Account closure + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulatory Guidelines
Gaming History 3 years Dispute Resolution
KYC Documents 5 years AML Regulations
Support Conversations 2 years Quality of Service Assurance
Cookie Data Up to 1 year User Preferences

After the designated retention period, data is securely deleted or anonymized.

9. Your Rights

Under 2b99's Privacy Policy, you hold the following rights. To exercise any of them, please contact our support team:

  • Right to Access: You may request to see what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it.
  • Right to Restrict Processing: You can restrict the use of your data for specific purposes.
  • Right to Portability: You may request a copy of your data in a readily readable format.
  • Right to Object: You may object to your data being used for marketing or any other purpose.
  • Right to Withdraw Consent: You may withdraw any consent you have given at any time.

Request Process: We will respond to any data-related request within 30 days of receipt. For complex cases, this period may be extended to a maximum of 60 days.

10. Minor Protection

2b99 is strictly for users aged 18 and above. We never knowingly collect information from minors.

  • Date of birth is mandatory and verified at the time of registration.
  • Proof of age documentation may be requested in cases where age is in doubt.
  • If we become aware that any data has been collected from a minor, it will be deleted immediately.
  • Parents may submit a complaint regarding their child's account.

For Parents: If your child has accidentally created an account, please contact support immediately. We will take prompt action.

11. Policy Changes

2b99 may update this Privacy Policy as needed to reflect changes in technology, legal requirements, or business operations. We will notify you before any significant changes take effect:

  • Notifications sent to your registered email (for important changes).
  • Displaying a notification banner on the website.
  • Updating the "Last Updated" date on this page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

Contact: For any questions or requests regarding the Privacy Policy, please contact our support team — [email protected]

Why We Trusted

Privacy protection at 2b99 is not just a promise — it is enforced at every step through technology and policy.

End-to-End Encryption

Every transaction and piece of personal data you share is encrypted with 256-bit SSL. No hacker or third party can access it.

Data Is Not Sold

We never sell your name, phone number, or financial details to advertisers or third parties. That is our commitment.

KYC Security

Copies of your national ID or passport are stored with the highest level of security. Only authorized personnel may access them.

Fraud Prevention

Our real-time monitoring system detects suspicious activity and takes immediate action. Your account is protected at all times.

Legal Compliance

International data protection standards and guidelines from local regulatory authorities are strictly observed.

24/7 Support

Our support team is always ready to address any privacy concerns you may have. Your questions will never go unanswered.

Your Data Rights At a Glance

Right to View

Find Out What Data We Hold on You

Right to Rectification

Update Incorrect Information

Right to Erasure

Data Deletion Request

Right to Object

Opt Out of Marketing

Portability

Export Data

Right to Restriction

Restrict Usage

Consent Withdrawal

Withdraw at Any Time

Right to Complain

Contact Support

Privacy Guaranteed — Play Safely Now!

Your information is fully secure at 2b99. Register today and start gaming on a platform you can trust.

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